About the position
This is a Part Time 30 hour per week position, ideally spread over 5 days per week.The Box Office and Front of House Coordinator plays a key role in the coordination of the ticketing services, the operations and delivery of all box office services and coordination of the front of house customer service team. Ideally they will have experience in similar roles within a ticketing/customer service context, and be able to demonstrate the ability to contribute to a small, dedicated team.
They will be keen to work with the team to further arts, culture and community in the region, and demonstrate a commitment to excellent customer service. The successful candidate will work with the Venue Operations Manager and Marketing Coordinator to ensure an integrated approach to delivering excellent customer service and ticketing to patrons, clients and stakeholders at Burrinja.
It is expected that Box Office and Front of House Coordinator will be flexible in their allocation of weekly hours required to successfully deliver the responsibilities of the position. Core hours are 10am to 4pm, Monday to Friday. From time to time this will include evening and weekend work engaging with events.
For further information regarding this position, contact the Venue Operations Manager, Toni Kirk:
or (03) 9754 8723.
Written applications close Tuesday April 30, 2013
Burrinja offers a diverse range of tasks and activities for volunteering at the Centre, with a main focus on front of house / reception and administration. Burrinja takes its responsibilities to volunteers seriously, as it requires the work of volunteers to provide an operational base for the Centre's activities.
We are currently calling for new volunteers to join the team.
Front of House / Reception
Do you have good communication skills, good computer skills, an interest in the arts and a willingness to learn new information?
Our Front of House/Reception volunteers have a customer service focus. They are the first point of contact for visitors, and need to answer enquiries about events and happenings at Burrinja (galleries, theatre, music, artist studios, workshops and events) via telephone, email and in person. Volunteers will also be trained on our ticketing system and will sell tickets via phone and in person. There is also some cash handling, processing credit card payments and assisting in general administration duties.
Shifts available: Tuesday to Sunday, 10.00am – 1.00pm and 1.00pm – 4.00pm.
For more information on becoming a Burrinja Volunteer, please contact Tracy Hayllar on 9754 8723.